HOW DO I RETURN AN ITEM?

We want you to be happy with all your MILK Copenhagen clothes. If you're not fully satisfied, we have made it easy to return one or more items. You always have 30 days to return the clothes, and we’ll give you a full refund by the same method you used to pay.

Please notice! We deduct 9.90 euros from your return + it costs 9.90 euros to send an item back

For an item to be returned to MILK Copenhagen, it might take up to 14 working days.

We ask that you return the clothes in a clean, unworn condition and with all their tags still attached. Naturally, any faulty item can be returned and refunded. If a returned item is used, damaged, soiled or in any other way not in a condition suitable for re-sale, it will not be refunded.

Return label and return form is provided by us and it is sent along with your parcel.

Do you have more questions about returns and refunds? Find the answers below or contact us at customerservice@milkcopenhagen.com

 

HOW CAN I EXCHANGE AN ITEM?

You can exchange an item for free by filling out the return note and send it with the item you want to exchange (get a new return note here). Send your item back with the return note. On the return note you write which color or size you want to exchange your item to.

 

HOW MUCH DOES IT COST TO RETURN AN ITEM?

Returning a package to MILK Copenhagen costs 9,90€ for all EU customers. Remember to get a free receipt from the shipping company for your return, as this serves as proof of your return.

 

HOW CAN I GET A NEW RETURN NOTE?

You can print a new return note and enclose it in the parcel. Just follow the instructions on the note and make sure you have written down your order number. We need your order details in order to process your return. Once you have filled out the return note, put it in the parcel with the item, you’d like to return.

Get a new return note here.

 

CLICK HERE FOR FURTHER RETURN INFORMATION.