COMPLAINTS

MILK Copenhagen grants a 2-year warranty in accordance with the Danish Sale of Goods Act, comprising manufacturing and material defects found in the normal use of the product. The warranty does not cover errors, damages or wear, directly or indirectly caused by improper use, poor maintenance, violence or unauthorised intervention. Complaints about defects and deficiencies, which should be discovered by usual examination of the goods must be notified to MILK Copenhagen within 4 working days after receiving the item. The item can subsequently be returned for repair, exchange or credit (money back).

 

DISCLAIMER

MILK Copenhagen reserves the right to correct any errors, mistakes in pricing and products description.

 

COPYRIGHT

Content on this website, such as text, graphics, logo, icons, pictures, data etc. belong to MILK Copenhagen or our suppliers. All misuse and copying of private material without permission is therefore not permitted. If you want to use our materials, you must have approval from us.

 

COOKIES

No MILK without cookies.

We use cookies when you visit the MILK Copenhagen website in order to maintain your connection to the website. A cookie is a small file of letters and numbers that is stored on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use:

Strictly necessary cookies: These are cookies that are required for the operation of the website. This includes cookies that enable you to log in to secure areas of the website.

Analytical & performance cookies: These cookies allow MILK Copenhagen to recognize and count the number of visitors. It’s also used to see how visitors move around the website when they are using it. These cookies help us to improve the way the website works, for example, by ensuring that users can easily find what they are looking for.

Functionality cookies: These are used to recognize you when you return to the website. This enables MILK Copenhagen to personalize content for you and remember your account preferences.

The cookies help us to provide you with a better user experience when you browse the website. It also allows us to improve the MILK Copenhagen website. By continuing to browse the website, you are agreeing to the use of cookies. If you do not agree to the use of cookies, please stop using the website immediately.

 

PRIVACY

MILK Copenhagen will not collect any information about individuals, except where it is specifically and knowingly provided by them.

When you visit the MILK Copenhagen website, our web server collects some basic information such as your browser type, IP address, which pages you accessed on the site, and when. Details of cookies that MILK Copenhagen uses on the website can be found in the ‘Cookies’ section above.

MILK Copenhagen use this information to provide you with and maintain the quality of the website. We also use it to analyse the use of the website in order to improve it. Personally identifiable information will not be automatically collected.

 

SECURITY

Whilst MILK Copenhagen take appropriate technical and organisational measures to safeguard the personal information that you provide, no transmission over the internet can ever be guaranteed secure. Consequently, please note that the security of any personal information that you transfer over the internet to MILK Copenhagen cannot be guaranteed.

 

PAYMENT

At MILK Copenhagen, we offer the following payment options: VISA, VISA Electron, MasterCard, Maestro, PayPal, Klarna. When ordering items on our webshop, your card information will not be viewed or stored.